Due to the Coronavirus (COVID-19) pandemic we are suspending deliveries with Royal mail, therefore all deliveries will be sent out by Parcelforce.
Our cutoff times for courier deliveries has is now 12pm instead of 2pm as Parcelforce are now collecting off us much earlier.
Trade Counter opening times are now as follows until further notice:
Heating Spares is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Heating Spares may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th September 2013.
Information we gather
The following information is gathered from our website visitors:
How we use the information we gather
We log all IP Addresses to protect and prosecute any fraudulent activity.
Email Addresses are collected and used to notify customers of new products or important upgrades.
We do not sell any information we collect to third parties nor do we disclose any information to third parties without the consent of the information owner.
The people that are given access to this information
The website administrator and owner have access to your information.
The security measures we have in place to protect your personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
To safeguard your personal information, we use servers located in a securely hosted environment.
Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalise your experience of our website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties under any circumstances unless we are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at firstname.lastname@example.org - We will promptly correct any information found to be incorrect.
We DO NOT store your credit card details on our servers. all details held and processed by Paypal. Should you choose to pay for the service using a Credit Card, your credit card details are not stored by us and cannot be used by our staff.